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FAQ

Products are made-to-order and so once they are sent to production after ordering, changes cannot be made and orders cannot be canceled. Orders generally take 10-14 business days. We do not hold  stock so we cannot do exchanges.  If the mistake was ours, we will gladly send replacements at no cost.

1. How long does it take to get my order?

All local (USA) orders will be processed and shipped out around 10-14 business days. (Particularly during high season (e.g. Christmas) order processing and deliveries may take longer)

 

2. How do I contact Customer Service?

Email us at support@tacticalgunners.com

 

3. What's your Return Policy?

Each order is custom and printed on demand, therefore we do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect, we will offer a replacement if the defect is reported within 30 days.

If there is a defect and the customer does not want a replacement a refund will be provided. We do not accept returns or replacements in the case where the customers needs a smaller or larger size. Please check our Sizing Chart to prevent any inconvenience.

 

4. How do your shirts fit?

Check our Sizing Chart

 

5. Do you ship internationally?

Yes.

 

6. How can I pay you?

EASY and SAFE payment via Paypal.